ARMAKIS started out as the call center and customer relationship management for the LMK Group. Every company wants to expand and build an effective customer relationship management (CRM) which is essential to expansion. Through our Call Center, we can improve your company’s CRM. The customer support in the call center and the customer relationship management provided by ARMAKIS are designed and developed to meet the needs of a large group. It has evolved over time to deliver new services to clients and partners such as outgoing services, incoming services, interactivity, telemarketing claims processing, and telesales. Outgoing services include prospecting and making appointments.
We strive to provide high-quality services by assuring a higher level of customer satisfaction, and we endeavour to serve our valued clients with the best pricing, quality service, sophis- ticated technology, and location. We believe in working as a team and maintaining integrity, transparency, and passion in all we do. We care about your business, and our youthful and dynamic atmosphere should be able to give you the finest possible service. A collection of telephone workstations and operators make up the design. Over the years, it has grown, incorporating new elements such as a customer relations centre. ARMAKIS handles VDI (voice, data, image), products in phone conversations, texting, mails, and so on, using technical instruments and high-performance telecommunications. Outgoing flows (call transmission/messaging transmission) and incoming flows (call recep- tion/messaging receipt) are also managed by us.